Privacy Policy

Effective as of July 17, 2026. Previously effective March 8, 2022; revised May 25, 2018.

This Privacy Policy (“Privacy Policy”) explains the collection, use, processing, transfer, and disclosure of “personal information” of visitors (“you” or “your”) accessing or using websites owned and operated by Clarity Innovations, Inc. (“we,” “our,” “us”), an Oregon corporation with a business office at 160 NE 6th Avenue, Suite 300, Portland, Oregon 97232, United States.

This Privacy Policy includes services provided through websites that we operate. In addition, supplemental privacy terms (“supplemental privacy terms”) may apply to a particular website and will be accessible through that website. If there is any conflict between the supplemental privacy terms and this Privacy Policy, the supplemental privacy terms apply in relation to the relevant website.

By accessing or using any of our websites, you accept and agree to the practices described in this Privacy Policy.

Our Principles

We are committed to handling responsibly the information and data we collect about you through our websites, whether personal information or non‑personal browsing and website usage data. We have designed this Privacy Policy to be consistent with the following principles (the “Principles”):

  1. Privacy policies should be human readable, comprehensive, and easy to locate.
  2. Data collection, storage, and processing should be simplified as much as possible to enhance security, ensure consistency, and make the practices easy for users to understand.
  3. Only the minimum amount of information reasonably necessary to provide you with services should be collected and maintained, and only for so long as reasonably needed or required.
  4. Information you provide through our websites, or that we gather as a result of your use of our websites, should not be used for marketing or advertising purposes without your express permission.
  5. Any information you provide should not be voluntarily (without your permission) provided to anyone else unless required by law.
  6. Unless restricted or prohibited by law, and provided your email address has been collected and retained, you should be notified when circumstances require us to provide a third party with your personal information.

Scope of This Policy

This Privacy Policy covers information collected through our websites and our related marketing activities. Information that Clarity processes on behalf of a client during a service engagement—including any end‑user, customer, or student data—is governed by the applicable agreement for services and any data processing addendum between Clarity and that client, not by this Privacy Policy. In that context we act as a processor (service provider) under the client’s instructions rather than as the controller of the client’s data.

Definitions

Personal information means information that would allow someone to identify you, including your name, email address, IP address, or other information from which someone could deduce your identity. Usage data means information collected automatically about how a website is accessed and used, such as pages visited and the date and time of a visit. Cookie means a small file placed on your device to enable certain features and functionality. Service provider (processor) means a third party that processes personal information on our behalf and under our instructions.

Personal Information We Collect

We may collect personal information at several places on our websites, including without limitation:

  • When you provide us with your personal information, such as by sending an email to us or signing up to receive a newsletter or our events listing;
  • When you subscribe to one of our email discussion lists or register to establish a user account on any of our websites;
  • When you inquire about or engage our services;
  • When you apply for a job opening; and/or,
  • When you provide personal information in connection with posting content on our websites.

What We Do With Your Personal Information

Website Analytics

When you visit our websites, we collect information about your activities through tools such as Google Analytics and our in-house self-hosted marketing‑automation platform. The information we collect focuses on general information such as the country or city where you are located, pages visited, time spent on pages, information about the browser you are using, and similar diagnostics. We collect and use this information pursuant to our legitimate interest in enhancing the security and utility of our websites. The information we gather is generally used in the aggregate to spot trends without deliberately identifying individuals, except where you engage in a transaction with us; for example, by applying for a job, submitting a comment, or making a request for support, in which case we retain certain information about your visit in connection with the other personal information you provide. You can learn about Google’s analytics practices and opt out by installing the Google Analytics opt‑out browser add‑on. 

Information From Cookies

We and Google may collect information using cookies or similar technologies for the purposes described in this policy. Cookies may enable us to personalize your experience, maintain a persistent session, and understand how our websites are used. We use session, preference, and security cookies, and marketing‑automation cookies that may associate your website activity with your contact record if you have subscribed to our communications or submitted a form. Consistent with our Principles, we do not use cookies to serve third‑party advertising. You can control cookies through your browser settings; disabling some cookies may limit website functionality.

Emails and Newsletters

When you sign up to receive updates or subscribe to one of our mailing lists, you will be asked to provide some personal information. We collect and use this information pursuant to our legitimate interest in providing news and updates to, and collaborating with, our current, former, or prospective clients, job candidates, peers, affiliates, and supporters.

Email Analytics

When you receive communications from us after signing up for a newsletter or other ongoing email, we use analytics to track whether you open the email, click on any links, and otherwise interact with what we send. You may opt out of this tracking by choosing to receive plain‑text emails. We collect and use this information pursuant to our legitimate interest in understanding the interests of our community to provide more relevant news and updates.

Events

When you sign up for an event we host or support, you will be asked to provide some personal information, including your name and email address. We collect and use this information pursuant to our legitimate interest in organizing and running the event. We may share your personal information with vendors, contractors, partner organizations, or venues only when necessary to produce the event.

Engaging Our Services

When you inquire about or engage our services, we use the personal information you provide to respond to you, to deliver and administer the engagement, and to contact you about related news and events. When we first contact you after an engagement ends, we will give you a reasonable option to decline further contact of that kind. Based on the terms of the engagement, your organization’s name may be published in our portfolio of past work. 

Applying for a Job

When you apply for a job with us, you provide personal information to create your application. We use that information to evaluate your qualifications for employment, to contact you about your application, and to contact you again when potential openings are posted. You authorize us to use the information you publish in your application for investigation and evaluation, whether or not such information is of public record.

Participating on Our Websites

When you post content on our websites, you may be asked to provide personal information to establish your identity. If you voluntarily provide your real name in connection with content you submit, such as, on a blog comment, your name may be associated with that content. We may also use that information to contact you about upcoming news and events.

Other Voluntarily Provided Information

When you provide feedback or otherwise submit personal information to us, we collect and use it pursuant to our legitimate interest in furtherance of the particular program or activity to which you provided input.

Retention of Personal Information

The majority of the personal information collected and used as explained above is stored in a self-hosted customer relationship management system. We consolidate this data pursuant to our legitimate interest in minimizing complexity, increasing consistency, better understanding our community, and enhancing the security of the data. We erase the web‑browser logs described above on a regular, rolling basis. We retain other records only as long as reasonably needed or required, consistent with our Principles. 

Your Rights and Access to Your Personal Information

You are generally entitled to access the personal information we hold about you and to have inaccurate data corrected or removed to the extent we still maintain it. In certain circumstances you may also have the right to object, for legitimate reasons, to the processing or transfer of your personal information. To exercise any of these rights, email [email protected] explaining your request. We will respond within 30 days and may need to verify your identity before acting. Where applicable, we will provide the information in a structured, commonly used, and machine‑readable format.

Disclosures of Personal Information

We do not disclose personal information to third parties except as specified in this policy and in the following instances:

  • We may share personal information with our contractors and service providers to maintain, enhance, or add to the functionality of our websites; and
  • We may disclose your personal information to third parties in a good‑faith belief that such disclosure is reasonably necessary to take action regarding suspected illegal activities; to enforce or apply our terms of use and this Privacy Policy; to comply with legal process, such as a search warrant, subpoena, statute, or court order; or to protect our rights, reputation, and property, or that of our users, affiliates, or the public.

Consistent with our Principles, and unless we are prohibited by law or it would be futile, where we have collected and retained your email address we will attempt to notify you before providing your personal information to a third party in response to legal process, so that you have an opportunity to object.

Security of Your Personal Information

We have implemented reasonable physical, technical, and organizational security measures for the personal information we process — including access controls, encryption of data in transit, and HTTPS by default — to guard against accidental or unlawful destruction, accidental loss, alteration, and unauthorized disclosure or access, in compliance with applicable law. However, no website can fully eliminate security risks, and we cannot guarantee absolute security. If a data breach occurs, we will post a reasonably prominent notice to the affected websites and comply with all other applicable requirements, including, when required, personal notice to you if you have provided and we have maintained an email address for you.

Children’s and Students’ Privacy

Our websites are not directed at children under the age of 13. Consistent with the U.S. federal Children’s Online Privacy Protection Act of 1998 (“COPPA”), we will never knowingly request personal information from anyone under the age of 13 without requiring parental consent. Our terms of use specifically prohibit anyone from submitting personally identifiable information about persons under 13 through our websites, and any person who provides personal information represents that they are 13 or older.

Separately, when we process student personal information on behalf of a client under a separate agreement for service, that processing is governed by the applicable agreement and by student‑privacy laws, such as the Family Educational Rights and Privacy Act (“FERPA”), COPPA in the school‑authorized context, and applicable state student‑privacy statutes, and not by this policy.

Third‑Party Service Providers

We use third‑party service providers in connection with our websites, including website hosting (Amazon Web Services), analytics (Google), email (Microsoft), and marketing‑automation services (in house self-hosted system). Some of these providers may log your access or place session cookies on your device and may collect and store your personal information on our behalf in accordance with the practices and purposes explained above. 

Third‑Party Websites

Our websites may provide links to a wide variety of third‑party websites, sometimes through application programming interfaces (APIs). You should consult the respective privacy policies of those websites. This Privacy Policy does not apply to, and we cannot control the activities of, such other websites.

Transferring Data to Other Countries

If you access or use our websites from a region with laws governing data collection, processing, transfer, and use, please note that when we use and share your data as specified in this policy, we may transfer your information to recipients in countries other than the one in which it was originally collected, which may not have the same data‑protection laws.

Our websites are currently hosted in the United States, which means your personal information may be located on servers in the United States. The majority of contractors we use are located in the United States and Canada, but this may change from time to time.

Where personal data is transferred out of the European Economic Area or the United Kingdom, we will rely on an approved transfer mechanism consistent with applicable data‑privacy requirements.

Reorganization or Spin‑Offs

We may transfer some or all of your personal and/or non‑personal browsing information to a third party as a result of a reorganization, spin‑off, merger, acquisition, or similar transaction. Upon such transfer, the acquirer’s privacy policy will apply. In that event we will use reasonable efforts to notify you and to ensure that, at the time of the transaction, the acquirer’s privacy policy complies with the Principles.

Changes to This Privacy Policy

We may occasionally update this Privacy Policy. When we do, we will provide notice through, at a minimum, a reasonably prominent notice on the websites, and will revise the Effective Date above. We encourage you to review this Privacy Policy periodically.

Contacting Us

If you have any questions about this Privacy Policy or our data practices, contact us at [email protected].

Clarity Innovations, Inc.
160 NE 6th Avenue, Suite 300
Portland, Oregon 97232  United States

Phone: 503‑248‑4300

Attribution of Original Work

Portions of this Privacy Policy are a derivative work of the Creative Commons Privacy Policy, copyright 2018 by Creative Commons, and is licensed for use under a Creative Commons Attribution 4.0 International license.