Engagement
Booster Packs
Help your customers move beyond the basics. Make it part of their essential practice.
Minimizing customer churn has never been so important.
You face a daunting challenge in the year ahead: with the end of the ESSER funding, every one of your customers will be making tough choices about which products they keep and which they discontinue. Don't be at the bottom of the list when the time comes.
As former practitioners, we know what it takes to promote the adoption and use of technology at scale. We know what it takes to make it part of an educator's essential practice: it all comes down to what happens after the initial orientation, training, and implementation—long after your sales team has moved on. Instead, it's all up to your customers' internal champions to make your product succeed.
The #1 predictor of a subscription renewal is your customers' internal champions.
They are specialists, TOSAs, instructional coaches, and leaders that have the responsibility of generating awareness and interest. Your customers' internal champions are the ones that lead trainings, answer questions, give examples, and promote your product broadly within their school district.
Now imagine they have to do this for your product and a dozen others. How will they find the time to support and promote them all? Unfortunately, only a lucky few will get the attention necessary to succeed at building user engagement across their district. Why leave that to chance?
We can help you—help them— make it easier for more educators to come back and use your product more regularly. From our years of experience as former education practitioners, we know exactly what your customers' internal champions want to make this easy for them. And if it's easy for them, then your product will get more internal exposure, awareness, usage, and engagement.